FREQUENTLY ASKED QUESTIONS

I HAVE BEEN TOLD THAT THE VILLAGE HAS BEEN DESIGNED FOR SELF-SUPPORTING PEOPLE. WHAT DOES IT MEAN?

Residents must be able to live independently and self-supporting. No meals are provided. There are no facilities for temporary or permanent frail care or persons who are no longer self-supporting.

WHAT SHOULD RESIDENTS DO IF THEY BECOME PHYSICALLY OR MENTALLY INCAPABLE OF LIVING INDEPENDENTLY?

The Palms Retirement Village is well-appointed to provide frail care. Residents who reside in any of the retirement villages within the Renaissance Group are given preference at The Palms if they need it. Click HERE to learn more.

IS THERE A MINIMUM AGE FOR RESIDENTS?

Whether it be a single occupier or two separate occupiers, the minimum age for occupants is 50 years. In the case of  married couples, one of the spouses must be at least 50 years old.

ARE RESIDENTS ALLOWED TO EMPLOY PRIVATE WORKERS?

Residents may employ garden and/or domestic workers at their own expense, with the express understanding that they may not sleep in or stay overnight in units.

IS A RESIDENT ALLOWED TO MAKE CHANGES TO HIS/HER UNIT?

No structural or other changes may be made without the approval of the Management.

WHO IS RESPONSIBLE FOR THE MAINTENANCE OF THE UNITS?

Faults and defects on the outside of units are the responsibility of the Management Committee of the village and must be reported to the Administration Office.

The interior of units is the responsibility of the owner/occupier.

MAY RESIDENTS KEEP PETS?

No.

MAY RESIDENTS MAINTAIN A GARDEN?

The gardens and lawns are part of the common property. Residents may, in consultation  with their immediate neighbours and on a voluntary basis, establish and maintain a garden on the common property surrounding their unit.

HOW OFTEN AND BY HOW MUCH ARE THE LEVIES REVISED?

The levy is determined once per year when the budget is drawn up. The levy payable in respect of each unit is determined by the floor area.

WHAT SHOULD I DO IF I FALL ILL?

The nearest hospital is 10 minutes away. Serious cases can be transported to excellent medical facilities in Pretoria, which is an hour away.

ARE THERE SOCIAL ACTIVITIES IN THE VALLAGE?

There is an active Social Action Committee that regularly arranges social events.

HOW SECURE IS THE VILLAGE?

The security of the residents is of prime importance. Apart from the entrance gate, which is manned 24/7 by trained security guards, the village is fenced and guarded by means of infra red beams. A panic button is provided for each unit. This activates a distress signal in the guardhouse at the entrance gate.

ARE THERE DETAILED GUIDELINES AVAILABLE WITH REGARD TO DO'S AND DONT'S?

A perusal of our Constitution (click HERE to access) and our Rules of Conduct (click HERE to access) should do the trick.